How The Flexible VIP Membership Works

As part of the paid, flexible Xtra VIP Membership Programme, you will always save up to 25% on full-price styles and get access to members-only Xclusives.

  • Shop or ‘Skip’

    No commitment to buy. The choice is always yours, either ‘Shop’ or log into your account to ‘Skip the Month’ by the 5th of each month.

  • Receive VIP Member Credits

    If you don’t Shop or ‘Skip’ by the 5th of the month, your payment method will be charged £49.95 on the 6th until you cancel. Your charge becomes a VIP Member Credit which you can redeem on purchases of £49.95 or more.

  • Cancel Anytime

    Cancel anytime by calling our Customer Service Representatives on 020 3936 1112, from 8am-8pm (Mon-Fri), 10am-6pm (weekends).