HOW FLEXIBLE
VIP MEMBERSHIP WORKS
As part of the paid flexible Xtra VIP Membership programme, you will always save up to 25% on fully priced styles and get access to members-only Xclusives.
Shop or 'Skip'
No commitment to buy. The choice is always yours, either shop or log into your account to ‘Skip the Month’ by the 5th of each month.
Get VIP Member Credits
If you don’t Shop or ‘Skip’ by the 5th of the month, your payment method will be charged £49.95 on the 6th until you cancel. Your charge becomes a VIP Member Credit you can redeem on purchases of £49.95 or more.
Cancel Anytime
Cancel anytime by calling our Customer Service Representatives on 020 3936 1112, open from 8am - 8pm (Mon-Fri). 10am-6pm (weekends).
